By David Russell
Not all heroes wear capes — some wear headsets.
Coral Springs Police has made a call out for 911 dispatchers to help serve and protect the community.
This role is split into two primary functions, call-taking and dispatching for emergency calls to 9-1-1 and non-emergency calls to 954-344-1800.
Emergency callers are thoroughly interviewed to determine the location of the incident, what is happening, and what resources are needed. Dispatchers then communicate with the city’s police officers, firefighters, and paramedics by radio and through their computer system. As call-takers gather information by telephone, dispatchers direct law and fire units to the incident while providing them with the support needed to respond safely. Patience and attention to detail are critical for this role.
For non-experienced workers, salaries begin at $44,280; however, it is not uncommon for a dispatcher to earn $60,000 – $80,000 in total compensation within their first few years of employment, including supplemental pay and overtime. The police force also offers comprehensive health, dental, and vision coverage. Shifts last 12 hours and run from 6 a.m. to 6 p.m.
There are a few requirements for this role; they must have directional knowledge of Coral Springs and type at least 30 words per minute. Beyond that, this role is open to everyone looking to serve the community.
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- A Coral Springs native, Florida State University graduate, and eternal optimist, David strives to find the local hidden gems in South Florida. He has a strong interest in technology, finance, and comedy.
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