Waste Pro
By Bryan Boggiano
‘Tis the season for trash, and more of it.
Waste Pro announced Tuesday that residents could expect later-than-usual pickup times for garbage and recycling collection.
The announcement comes as the company experiences pandemic-related staffing shortages ahead of Christmas.
“While we work to complete all of our residential and commercial routes, we ask for your patience in later-than-usual or missed solid waste and/or recycling collection,” Waste Pro said in a statement.
If Waste Pro does not service a neighborhood as scheduled, they advise residents to leave their blue or green bins outside the following day.
The city commission previously raised concerns about Waste Pro’s delays in pickup services at their July 28 meeting, when they discussed rate increases. At the time, staff said that the trash collection industry had had significant COVID-related effects, ranging from staffing shortages to higher volumes of trash.
City staff also discussed ways to enforce timely service. At the July 28 meeting, Public Works Director John Norris said that the city was working to rent more vehicles. He also noted that more trucks would become available since another undisclosed city would discontinue its contract with Waste Pro.
Despite the dilemmas Waste Pro faced, Norris said that its pandemic-related issues affected others in the trash pickup industry and that their customer service had improved.
At the same time, the company announced that they were training more employees, offering hiring bonuses, and hiring a full-time recruiter to focus on Southeast Florida.
In September, Waste Pro announced expanding yard and bulk pickup from three to five days per week. Pickup days for solid waste and recycling remained the same.
The only day that there will be no pickup service is Dec. 25. The delays will affect parts of northern and western Coral Springs, including Wyndham Lakes, Glenwood, and Kensignton. For a full garbage service map and schedule, click here.
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